Airbnb Host Can't Believe What He Finds After Guests' 2-Week Stay

2 days ago 4

A video about a woman who left an Airbnb home "the cleanest of any guest ever" has gone viral on TikTok.

The clip was shared by @bnbninja and has amassed more than 2.4 million views since it was posted on September 28. A voice in the clip says, "This person's been here for two weeks, let's see," as a hand is shown opening the door of the home.

Quiet laughter is heard as the footage shows a neatly made bed and tidy kitchen. The voice says, "what the hell," as the camera shows an empty fridge containing only a carton of milk and an empty trash bin lined with a new plastic bag. The camera then pans to forks, spoons and knives neatly separated in a cutlery drawer.

"It's like they haven't been here," the voice says, as the camera later shows a pile of "washing [laundry] ready to go" at the foot of a shower cubicle. Pointing the camera to a spotless sink in the bathroom, the voice says: "this has been cleaned, the floors have been cleaned." A hand gives a thumbs-up in the video as a note across the screen reads: "Lady, you get a six [star emoji]."

In a later comment, the poster said: "This is the message I sent her 'Congrats I believe you've left my place the cleanest of any guest ever! And that's saying something as I've had plenty of great guests. Thanks!!!'"

Lower cleaning fees was reported to be "the top suggestion" in a survey done by Airbnb in May 2023 asking its community about improvements they would like to see, which had around 3,300 responses.

According to the home rental platform, last year over 260,000 listings lowered or removed their cleaning fees between January 1 and August 31, while nearly 3 million listings did not charge a cleaning fee.

In 2023, Airbnb introduced transparent checkout instructions that are displayed on the listing page before guests make a booking. Guests can provide feedback on checkout instructions, and listings with repeated low ratings from unreasonable chores may be removed from Airbnb, according to the company.

According to the Airbnb website, some common tasks listed in checkout instructions can include gathering used towels, throwing away garbage and turning switches off.

"Remember that guests expect an easy checkout without any cleaning tasks. But they shouldn't leave your place in a state that requires excessive or deep cleaning," the website says.

'Is That Unusual?'

Viewers on TikTok were not surprised by the guest's gesture, with several saying they do the same.

Elonia Trumpet said, "This is exactly how I leave the Airbnb," and A.E.Horn 🇺🇸 added: "I always clean before I leave an Airbnb. Is that unusual?"

User kentgranny58 wrote: "I'm surprised how chuffed you are. doesn't everyone leave it spotless? I certainly do."

Buddhas Kitchen Palette commented: "That's how I always leave Airbnb's I stay at! One host phoned me so happy and asked if she even needed to clean? LOL if there is a washing machine I'm washing my sheets and towels too!"

Some were worried that the Airbnb host would not bother changing the linens following the guest's immaculate cleaning job.

Bex wrote: "What u mean that's all you have to do??? You're not changing the sheets?????"

User 225 posted: "Please tell me your still going to strip the beds and wash the sheets, right."

Gordon Brown said: "so you refunded the $280 cleaning fee right?" The original poster replied: "The problem is still have to vac and do the floors again and wash the surfaces etc. cleaning time is less than a cr*p guest for sure and I don't charge a bad guest more to clean."

Madsss noted: "I used to do this, don't bother now cause y'all charge like $300 for cleaning so I'll make you clean."

Newsweek has contacted the original poster for comment via TikTok. This video has not been independently verified.