Microsoft New AI-Powered Chatbot for Xbox is Here and You can’t Wait To Try It Out

2 weeks ago 5

A report surfaced online in April that Microsoft is testing its new AI-powered Xbox Chatbot and will soon release it. It seems the company has now unveiled the latest addition for US-based Xbox Insiders. As per leaks from a senior product manager lead in Microsoft Gaming, the company has made available their AI-powered Xbox Chatbot to some players in US. The company says the new Xbox will “help Xbox players more efficiently solve their support-related gaming issues.”

What is New AI-Powered Xbox Chatbot?

The new Xbox Chatbot will work as an AI support, mainly appearing as an AI character and will answer all your queries. Additionally, it will also appear as a colorful Xbox orb. It will quickly access information from support.xbox.com and will answer questions relevant to Xbox console and game support issues.

Players will be ableto ask any questions related to Xbox via text or voice. If the voice Chatbot is unable to answer your question, then you can also ask it from live support agent, if the agent is available within the designated time frame.


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Integrating AI to Microsoft’s Xbox is a larger and bigger attempt to consolidate AI into company’s businesses around and to apply AI to its Xbox platform and services.

How to Try AI-Powered Xbox Chatbot

If you are living in US and plays on Xbox, then you can try looking for the new feature. The latest AI-powered Xbox chatbot will appear on support.xbox.com. You will be able to get all the answers related to Xbox console and game support issues with the help of this new Chatbot. Additionally, players can also provide their valuable feedback that will be used by Microsoft Xbox team to support virtual agent chatbot.

If you are an Xbox player in US then you can head to the support page from your Xbox Insider Program account. Now you will see a pop-up box appearing in front of you with Support Virtual Agent. Now click on the ‘Ask a Question’ option and type your question. The AI-powered chat assistant will answer your question and will try to assist you in best way possible.

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