A survey by a website that helps you price second-hand tech found that artificial intelligence is hardly a deciding factor when people choose whether to buy a new phone.
The survey was conducted by SellCell, a site with a blog covering gadget trends. Its respondents were over 2,000 smartphone users, over half owning an iPhone with an AI-supported model. The iPhone 15 Pro and iPhone 16/iPhone 16 Pro are the only Apple phones offering Apple Intelligence right out of the box.
The most popular AI features that people clamor for are the ones that help get the job done the fastest. Generative writing tools, notification summaries, and prioritized messages were among the most used abilities on iPhones with Apple Intelligence. The survey also included results from Samsung users, who have been using Galaxy AI since it debuted on the Galaxy S24 at the beginning of the year. Samsung users love Circle to Search, which makes sense since it’s the best thing that has happened to the Android operating system in a long time. They also use the Photo Assist Galaxy AI-infused editing offered in the Samsung Gallery app.
iPhone users show a higher interest in AI-forward interfaces than their Android-using counterparts. Nearly 17% think they’d switch to a Samsung device if Galaxy AI were to improve markedly. Apple Intelligence users are also more likely than Android users to pay for a subscription to use the features. Still, around 90% of users on both platforms explicitly said “hell no” to paying for the privilege to use AI.
In general, the smartphone users surveyed here remain unsatisfied by existing AI features—a whopping 73% of Apple Intelligence users would be OK without it for now, and a higher percentage of 87% of Galaxy AI users don’t find it “very valuable.”
If these survey results indicate anything, the helpful AI features—things that help with note-taking and retaining mountains of information—are the ones people want more of. People work by managing and exchanging tons of information back and forth. The more artificial intelligence and forced-upon-us algorithms can prove they’ll make our jobs easier to show up for daily, the faster they’ll convince us that the AI revolution is here.
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English (US) ·