Apple @ Work: iOS 18.1 brings important features for device management

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As Apple has shifted to a “rolling thunder” of new features for iOS 18 where it brings out new features and functionality over time, so has it done the same for its enterprise tools. iOS 18.1 brings some important features to Apple IT admins with their device management solution.

About Apple @ Work: Bradley Chambers managed an enterprise IT network from 2009 to 2021. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.

MDM can disable RCS messages

With iOS 18.1, Apple IT admins can now prevent users from sending or receiving Rich Communication Services (RCS) messages. This adds another layer of communication control for enterprise environments that rely on tighter messaging restrictions.

MDM can manage writing tools and mail summarization

Administrators can now manage access to Writing Tools and Mail summarization features introduced in iOS 18.1. This ensures that users have consistent access to these productivity tools, or it can restrict them as necessary, depending on company policy.

Messages app restriction can no longer be bypassed using ShareSheet

In response to previous workarounds, iOS 18.1 has closed a loophole where the Messages app restriction could be bypassed using the ShareSheet. Now, when Messages is restricted, users cannot share content via this app, ensuring more robust compliance with company policies.

Users can no longer deactivate per-app VPN

The update restricts users from deactivating per-app VPN connections, ensuring that all app-specific traffic is routed through the VPN as mandated by the organization’s device management configuration. This enhances security by maintaining consistent VPN use.

MDM can disable the ability to record phone calls

iOS 18.1 allows Apple IT admins to prevent users from recording phone calls, whether for privacy, legal, or compliance reasons. This feature helps enforce stricter call recording policies across managed devices.

MDM can disable the ability to hide apps

Administrators can now prevent users from hiding apps, which is useful in scenarios where visibility of all installed apps is required for compliance. In addition, this update allows blocking of apps from being locked by users, reinforcing app visibility and access.

Wrap up

With iOS 18.1, Apple has expanded its approach to introducing new features over time, delivering notable updates for both users and enterprise IT admins. The added MDM capabilities underscore Apple’s focus on refining device management and security within enterprise environments. These updates, like controlling RCS messages, restricting call recording, and managing per-app VPN usage, offer IT teams more granular control over devices.

As Apple continues its “rolling thunder” strategy for iOS and macOS updates, IT administrators can expect further improvements that align with evolving enterprise needs. iOS 18.1’s advancements mark a step forward in empowering admins to secure and streamline device management.

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.