Family's dream of seeing Taylor Swift becomes a nightmare are being scammed out of over $15,000

Taylor Swift finished the first leg of her six-show stop in Toronto, Canada over the weekend, with fans flocking to the Rogers Centre to see the Eras Tour.

Unfortunately for one Canadian family, their dream of seeing Swift perform has turned into a nightmare after they discovered they were scammed out of $15,600 USD.

Mel Keogh of Ottawa bought 28 tickets for a group of family members who were excited to see Swift perform in Toronto on November 23.

She used an independent ticket broker, one she says she had used before, but unfortunately for her and her Swiftie family members, it turned out to be a scam.

"To break it to the girls that we weren't going - was horrendous," Keogh told CTV News Ottawa.

"(It's) all we've been talking about for over a year," she added, while noting that here daughter Jordan, 15, was devastated after making bracelets and choosing outfits for the show.

"They were absolutely ecstatic. My daughter, I can speak to her specifically, knows every Taylor Swift song, every word, every album, every era, everything."

Keogh and her family members teamed up with four neighbours, spending $561.89 USD per ticket.

Unfortunately for Keogh, she ended up losing $15,687 USD ($22,000 Canadian) while her neighbours lost around $2,139 USD ( $3,000 Canadian).

The group had even planned to book limousines and hotels for the once-in-a-lifetime experience.

Family left wondering how it all went wrong

Mel's sister-in-law Patricia Keogh said the website had been used before, and everything looked legitimate during the purchasing process, as they received confirmation codes and seat numbers by email.

"It's all gone, it's all gone," Patricia told CTV News. "(It is) really upsetting that we let our family down. How could we have not seen this? How did we get duped? We're smart people."

Tickets sold through the original vendor, Ticketmaster, have sold out, and resale tickets cost between $3,000 to $5,000 CDN.

Mel says her family can't afford those prices, but she is still holding out hope of getting everyone to the concert.