As fans were walking into Toronto's Massey Hall to see Clairo perform this week, an unexpected notification pinged up on their phones.
It was a message from the 26-year-old Pretty Girl singer. Her show, scheduled to start in 58 minutes, would no longer be going ahead.
"Hi everyone, I'm really sorry to inform you that I will be postponing the next [three] Toronto shows," Clairo's statement, shared to the American singer-songwriter's X (formerly Twitter) page, began.
READ MORE: Charles seals new title with sip of drink that sent deputy PM to hospital
"I know this is disappointing to everyone who bought tickets to see me play but I'm struggling with extreme exhaustion and have been advised to go home until our Boston shows," she continued.
"I want you to experience the best show possible, and I'm not in a place to do that right now. I will share updates as I have them regarding refunds, a rescheduled showdate that will honour your current tickets, etc."
For a daily dose of 9honey, subscribe to our newsletter here.
Grammy winning artist announces Aussie tour dates
She concluded: "Please hold onto your tickets! I appreciate your understanding. I will make it up to you!"
Clairo is scheduled to perform in Boston, Massachusetts, on October 28. She was meant to finish performing in Toronto, Canada, on October 25 (Saturday in Australia).
READ MORE: Olivia Munn shows mastectomy scars in powerful photoshoot
Not every fan was understanding, with one writing on X: "It's funny because you're posting this the night of your first concert in Toronto when people are already lining up. Then, you're continuing in Boston which is RIGHT AFTER Toronto? Make it make sense?"
To that, Clairo responded on X: "The most I can say is I'm sorry and I'm trying to figure out everything & refunds etc in real time – I'm trying to survive ..
"I know it's not what you want to hear .. tour can bring people to a point of no return, and I am returning in Boston so as to not cancel more shows , love to you."
Another fan wrote to Clairo: "We love you. please take care of yourself <3. Your wellbeing and health comes first always!!!"
FOLLOW US ON WHATSAPP HERE: Stay across all the latest in celebrity, lifestyle and opinion via our WhatsApp channel. No comments, no algorithm and nobody can see your private details.